Privacy Policy

1. Data Controller

BlueDiesel is the data controller responsible for the personal data collected through this website and in the course of business operations. For data-related enquiries, contact us at [email protected].

2. Personal Data We Collect

We may collect and process the following categories of personal data:

• Contact information: Full name, company name, job title, phone number, email address, and business address;
• Transaction data: Order history, invoice records, delivery details, and payment references;
• Communication data: Enquiries, messages, and correspondence submitted via WhatsApp, email, or web forms;
• Technical data: IP address, browser type, device information, and website usage data collected via cookies and analytics tools;
• Account data: Login credentials and preferences where a business account is created.

We do not knowingly collect personal data from individuals under the age of 18.

3. How We Use Your Personal Data

We process personal data for the following purposes:

• Processing and fulfilling orders, and managing the customer account relationship;
• Issuing invoices, delivery orders, and other transaction documents;
• Responding to enquiries, complaints, and support requests;
• Sending relevant product updates, pricing notifications, or promotions (where consent has been obtained);
• Complying with legal and regulatory obligations under Malaysian law;
• Improving the performance and content of our website;
• Detecting and preventing fraud or unauthorised use of our services.

4. Legal Basis for Processing

We process personal data on the following legal bases:

• Contractual necessity: Processing required to perform an order or contract with you;
• Legal obligation: Processing required to comply with applicable law;
• Legitimate interests: Processing that serves our legitimate business interests, where not overridden by your rights;
• Consent: Where you have given explicit consent for a specific purpose (e.g. marketing communications).

5. Disclosure of Personal Data

We do not sell, rent, or trade personal data to third parties. We may share personal data with:

• Service providers: Logistics partners, payment processors, and IT service providers engaged to support our operations, subject to data processing agreements;
• Professional advisors: Lawyers, accountants, and auditors under obligations of confidentiality;
• Regulatory authorities: Where required by law, court order, or government directive.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Transaction records are typically retained for a minimum of seven (7) years in compliance with Malaysian tax and accounting requirements. Data used only for marketing purposes will be deleted upon withdrawal of consent.

7. Cookies and Analytics

Our website uses cookies and third-party analytics tools (including Google Analytics) to measure traffic, improve content, and enhance user experience. You may disable cookies through your browser settings; however, some website functionality may be affected. By continuing to use this website, you consent to the use of cookies as described in this policy.

8. Data Security

We implement reasonable technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration, or destruction. These include secure server infrastructure, access controls, and encrypted communications. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

9. Your Rights Under PDPA 2010

Under the Personal Data Protection Act 2010 (Malaysia), you have the right to:

• Request access to the personal data we hold about you;
• Request correction of inaccurate or incomplete personal data;
• Withdraw consent to the processing of your data for direct marketing purposes;
• Request that we cease processing your data where it is causing or likely to cause damage or distress.

To exercise any of these rights, please submit a written request to [email protected]. We will respond within 21 days of receipt.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

11. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date above reflects the most recent revision. Continued use of this website or our services following any update constitutes acceptance of the revised policy.

12. Contact Us

For any privacy-related enquiries, data access requests, or complaints: